IT Support & Maintenance Services
Are you taking a reactive approach to IT and calling in a contractor as problem arises?
At TechSpace, we understand that IT outsourcing is part of helping your company stay competitive, focused and profitable. Having a reliable IT support company is part of that strategy to protect your IT investment and keep pace with technology changes.
TechSpace provides a comprehensive IT maintenance plan for supporting and managing your company’s IT resources to keep your servers, network, PCs & notebooks operating fast and problem-free. All maintenance plan come with a 25-point checks to ensure your computer stays up to date with the latest service updates, and to protect you against the threat of attack and downtime.
Our team provide hardware, systems and network infrastructure design, implementation & support, custom software development and assistance with procuring hardware and software systems to support your business.
Get all of our premium IT outsourcing services for one flat monthly rate.
- Scheduled onsite visits
- Unlimited remote support
- Unlimited help desk
- Unlimited in-shop computer repair
- 24/7 server monitoring
- Server optimization
- Server Backup monitoring
- Emergency onsite support
- Monthly incident and service reports
- IT Audit report
Maintenance Plan Coverage
- Perform Microsoft critical security updates, find and fix dangerous security vulnerabilities that leave you open to attack from hackers and identity thieves.
- Firewall, virus and spyware protection and updates, removes dangerous malware.
- Cleans out clutter, repairs system and hard drive errors.
- Regular PC tune-up to speed up PC, improves internet speeds, and maximizes application performance.
|PC Maintenance Packages||Bronze||Silver||Gold|
|ADSL Routers + Switches|
|Printers & Scanners|
|Loan of Equipment|
|System Update (security, patches,
|Virus & Spyware Protection
|Network Settings & Connectivity
| PC Data Backup
|Ticket Response Time||6 hours||3 hours||30 mins|
|Emergency Onsite Support
||Next Business Day
|Server Profile + Network Diagram
|Maintenance Service checklist
|Monthly Service Report
|IT Audit Report
If you are ready to begin enjoying a new level of consistent, proactive IT support for your company, please contact our friendly sales associates at 02 381-9073 or submit your enquiry to us.
We make IT possible.
Focus on your business with the peace of mind that your technology resources will be there when you need them. Get in touch with TechSpace today!